- #PARALLELS CUSTOMER SUPPORT SUCKS LICENSE KEY#
- #PARALLELS CUSTOMER SUPPORT SUCKS MAC OS#
- #PARALLELS CUSTOMER SUPPORT SUCKS LICENSE#
- #PARALLELS CUSTOMER SUPPORT SUCKS WINDOWS#
Let me first say i really like the program and i hope they will add a lot of performance improvements in the 2020 version.
I am almost done working for weeks (and long days too) in Camtasia to create my first e-learning course. I'll be adding today's findings to my support ticket. The impact is a bit lower with fewer items. Less than 10 media items can trigger the results I posted. I didn't load any still images in today's tests. I reported it to tech support as such.Not thinking to see if the same thing happens with other media. I was running some audio file "only" tests when I discovered this the other day. Now the system resources are all down to "ZERO" where they should be. Restarted Camtasia and opened the project. I saved the non-project and switched to "Software Only" mode.
If you have an even lowered powered computer, the hit your resources take may be worse? Samsung 860 EVO V-NAND 1TB SSD SATA 6Gb/s 3 EACH NVIDIA GeForce GTX 660 1.5GB GDDR5 EA - Supporting 4 Displays That's a lot of improperly allocated processing power.Ĥth Generation Intel Core i7-4770 processor 3.40 GHz (8M Cache, up to 3.9 GHz)ġ6GB RAM Dual Channel DDR3 1600MHz - 4 DIMMs EA. Up to 60% of its resources are accounted for/wasting away. The GPU aids in timeline playback in all versions of Camtasia. There is no media on the Timeline whatsoever. So up to 10% of the CPU resources are wasted on the media bin alone. When I have my Nvidia graphics card enabled.īelow is a screen shot of my media bin and Task Manager. It appears I may have been very wrong about that.Here's what I discovered just the other day, The media bin is a CPU & GPU resource hog:::
#PARALLELS CUSTOMER SUPPORT SUCKS MAC OS#
Dumb move in retrospect - I figured that major software companies who develop for the Mac OS were probably going to be as service oriented as the general Mac philosophy of quality before quantity.
#PARALLELS CUSTOMER SUPPORT SUCKS WINDOWS#
The only reason I bought a MAC was because I could run Windows on it with Parallels. You have to depend on parallels support and wait in what seems to be a very long queue.įor almost two weeks I am completely unable to access important business data. Unlike mainstream windows apps - to the best of my knowledge you cannot go hire a support person in your area who knows parallels. IF YOU HAVE A BUSINESS COMPUTER DO NOT USE PARALLELS. The second tier support messages are just emails (THAT's RIGHT NOBODY EVERY CALLED ME BACK AS PROMISED by Allan) and they lag by about 2 days on average. We are now in the second week of April and the problem is not yet resolved. Most likely only works with the latest version that I cannot get to work even with a valid passkey.
#PARALLELS CUSTOMER SUPPORT SUCKS LICENSE#
There was link to give me a temporary license which I clicked and was emailed a passkey that turns out to be invalid.
#PARALLELS CUSTOMER SUPPORT SUCKS LICENSE KEY#
It prompted me for a license key - the only record of which is trapped on the volume I that the upgrade process corrupted. One of the instructions that WAS clear to me was to reinstall my 3.x OS and so I attempted that. A few days later I got an email suggesting I try some instructions that were unclear to me. I sat by my telephone waiting for the call and nothing. I finally asked that the call be escalated to second tier - he assured me it was and that I'd receive a call back in 24 hours or less. He was courteous but could not solve the problem. I called parallels support for assistance (selection the phone option for those with a serious emergency) and spent a couple of hours with the support guy allan who lives in India. I installed the upgrade and imported the virtual machine from the 3.x version. I installed the upgrade about 2 weeks ago and figured it was an easy import from version 3.x. Allow me to weigh in and provide an up to date comment about parallels 4.0 upgrade.
0 kommentar(er)
